The other day I stopped at the bank drive-through teller. As is most often the case, I had my dog, Bodi, with me. Bodi is accustomed to receiving lovely little dog cookies from the canister that shoots down from the vacuum tube. However, on this particular day, there was a new teller who had not been trained to give my dog his treats.
Bodi was also more subdued than usual and didn’t plaster his face against my car window in anticipation of a treat. When I pulled the magic canister from the tube, Bodi was standing on my lap sniffing it excitedly. To his great surprise, there was no cookie inside! I could actually see the shock on his face. I turned to him and said, “Bodi, how can you expect a treat when you didn’t make sure you were seen? The teller didn’t know you were here.”
This was a perfect analogy for any business. This brief exchange with my dog somehow gave me a new insight into how we market our clients’ business as well as our own. Questions we always ask are, “How is the best way and where are the best places to be seen?” If a business isn’t visible, how can it reap any rewards?
And I can assure you, Bodi will be making sure he’s seen the next time we’re at the bank.