Jen Koss and Kim Cox

Just Sit Back and Listen

Not far into the development of iKoss Consulting’s new website design, it became apparent we needed to sit down with the client and listen to their story. Not only the obvious story of the direction and growth of their business, but those little gems of insight that are revealed through casual conversation. And we couldn’t wait to sit down and chat.

iKoss Consulting has been a client of ours since 2002 when we first developed their logo and first website. We’ve kept in touch with Blair and Jen Koss over the years and have always admired their ability to stay focused on a goal and achieve what they set out to accomplish. Plus, they’re intelligent, interesting and a lot of fun to be with.

After an afternoon filled with stories and laughs it became obvious we had to tell their story through their people, with Blair and Jen front and center. The consultants at first were a little hesitant to be subjects of a photo shoot, but after a glass of good Pinot they were fine. As we continued to shoot throughout the day, the group’s camaraderie and love for what they do was reflected in the camera lens.

Since the one requirement in building the site was to do so within the Microsoft 365 environment, which is very restrictive and makes most designers cringe, the images became the driving force of the site and social media channels.

Without taking the time to just sit back and listen to the client, we wouldn’t have learned that iKoss is people – people who work hard as a team to guide their clients through change.

To see the team in action check out ikoss.com